professional cricket league near Dallas.įans waved the flags of the Texas Super Kings and the LA Knight Riders, with some wearing the jerseys of their favorite countries or clubs overseas. Next purchase is DeWalt, no questions at all.GRAND PRAIRIE, Texas - “Deep in the Heart of Texas” blared from the speakers during a timeout a few days into the debut of a U.S. If you have a problem with it then its best throw it in the bin with a customer service department so bad it just isn't worth the hassle. Is it worth buying a Stanley tool, As long as it stays fault free yes. You can't get to speak to anyone, they won't call you on the phone. Is it really worth trying to claim under warranty? It's simply not worth the time and effort. They wear you out with dragging a simple problem out for weeks. Finally on day 11 they said that it is not covered. Their response time as a customer service department is atrocious, but what do they care. First email, what date did you purchase it? second email what was the product, third email what is wrong with the product, fourth email and so it goes on. It took the customer service department through their wonderful email system 10 days to get all the information they wanted from me. Now less than 18 months later, guess what? Not covered by warranty. Apparently the products come with an automatic 12 month warranty but can be easily extended by completing the purchase details within 7 days of purchase. I made a mistake in the first place in buying some battery operated Stanley tools. Customer Service!! What service? Zero service!Ĭustomer Service!!! They have no idea what those two simple words mean.
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